VitrioVitrio

Imprint

Effective: 2026-06-13

Draft. This text is a template and requires review by a lawyer before launch. Fields marked [KITÖLTENDŐ: ...] (to be filled) must be replaced with real company data.

The operator of vitrio.hu and provider of the service, in line with the Hungarian E-commerce Act (Act CVIII of 2001), is the following:

1. Operator details

  • Company name: ServFaces Hungary Kft.
  • Registered office: [KITÖLTENDŐ: full registered address with postal code]
  • Mailing address: [KITÖLTENDŐ: mailing address if different]
  • Company registry number: [KITÖLTENDŐ: registry number]
  • Registering court: [KITÖLTENDŐ: registering court, e.g. Court of Registration of the Budapest-Capital Regional Court]
  • Tax number: [KITÖLTENDŐ: tax number]
  • EU VAT number: [KITÖLTENDŐ: EU VAT number]
  • Legal representative: [KITÖLTENDŐ: name of the company's legal representative]
  • Bank account number: [KITÖLTENDŐ: account number]
  • IBAN: [KITÖLTENDŐ: IBAN]
  • Bank: [KITÖLTENDŐ: bank name]

2. Contact and customer service

  • Email: [KITÖLTENDŐ: customer service email]
  • Phone: [KITÖLTENDŐ: customer service phone]
  • Opening hours: [KITÖLTENDŐ: opening hours, e.g. Monday to Friday 09:00 to 17:00 CET]

3. Hosting provider

  • Name: [KITÖLTENDŐ: hosting provider company name]
  • Address: [KITÖLTENDŐ: hosting provider address]
  • Email: [KITÖLTENDŐ: hosting provider email]
  • Website: [KITÖLTENDŐ: hosting provider website]

4. Supervisory authorities

The operator carries out its activity within the framework of the applicable law. Consumer protection tasks are handled by the government office competent for the consumer's place of residence.

Data protection authority: Hungarian National Authority for Data Protection and Freedom of Information (NAIH), 1055 Budapest, Falk Miksa utca 9-11., website: naih.hu.

5. Dispute resolution

For out-of-court settlement of consumer disputes, the consumer may turn to the conciliation board (békéltető testület) competent for the operator's registered office: [KITÖLTENDŐ: name, address, phone and email of the conciliation board competent for the registered office].

The European Commission online dispute resolution (ODR) platform is available at: ec.europa.eu/consumers/odr.

6. Applicable law

  • Act CVIII of 2001 on electronic commerce services,
  • Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between a consumer and a business,
  • Act V of 2013 on the Civil Code,
  • Act CLV of 1997 on consumer protection.